Order Policy
Please note we do not process your credit card until the day we actually ship. We will fax or email you an order confirmation. All orders paid for by check or wire transfer will not be entered in our system, nor will they ship, until receipt of payment.
Terms
Our sales terms are Net 30 days to established open accounts. In addition we are happy to accept all major credit cards for orders. Please note freight charges to your destination will be prepay and add unless you supply us with your UPS account number.
Routing Shipments
Unless a preferred routing is specified on your order, shipment will be made the best way. We have the capability to drop-ship / blind shipments.
Inspection
All items are thoroughly inspected prior to shipment.
Packaging
All items are packaged for domestic shipment. Contact us for special handling requirements and pricing.
Damaged Goods
Do not accept any boxes delivered by the carrier unless they are in perfect condition. In the case of any damage the carrier's agent must make the proper notation on the delivery receipt. Do not sign until this is done.
Returned Shipments
Goods are not to be returned without a RGA # from our company. A 20% handling charge shall be applied on all goods returned with the exception of electrical items. (No returns on electrical items). Any goods returned without our permission will not be credited. Freight charges for returned shipments shall be the responsibility of the customer.
Canceled Orders After Computer Processing (Prior to Shipment)
Any order cancelled after it has been computer generated and posted will be subject to a minimum cost of 5% of the purchase amount.